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Post by Zimm on Feb 6, 2015 2:01:51 GMT -5
Let's face it; at some point every forum needs to add staff members to their team to help their forum run smoothly. How do you usually hire staff members? Share with us your opinion on the dos and don'ts of hiring staff for your forums.
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Deleted
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Post by Deleted on Feb 8, 2015 19:16:07 GMT -5
I feel very strongly about the members electing their own, within reason. We have a forum of 6800 members with 130+ boards, and each board has a very distinct culture.
We allow the boards to choose whether they want to elect their own mod, or if they would prefer that a global mod/admin oversee the board. The second option is used mostly by our smaller boards (that only have 10-30 active members).
After they hold elections, they submit the top 3 candidates to the administration team. We review each poster's history and appoint the 1 or 2 mods we feel would do the best job at maintaining a sense of neutrality and who would complement each other.
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Post by Zimm on Feb 13, 2015 7:55:15 GMT -5
@nariadreaming, that is a really good way to promote your staff; especially on a forum that is big like that. I will take that to heart and into consideration when our forum grows substantially.
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Deleted
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Post by Deleted on Feb 14, 2015 10:25:15 GMT -5
@nariadreaming, that is a really good way to promote your staff; especially on a forum that is big like that. I will take that to heart and into consideration when our forum grows substantially. We were lucky that our community basically was born out of a mass exodus of another major parenting site, and the vast majority of moderators from the other website came over with us. But that was the way mods were elected on the other community, and it seemed to work well. The one issue you do have to watch out for is making sure whoever is elected is impartial, otherwise you end up with hurt feelings when the "friends" of the mods get away with more than "newbs" but overall I think it's a system that works out quite well for larger communities
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Midnight
New Member
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Post by Midnight on Feb 21, 2015 23:29:58 GMT -5
I keep an eye out for people who can write well (or, in the least, have good grammar and spelling when they're chatting/out of character), are kind and welcoming, and who know the ins and outs of my forum. In fact, I sift through the posts of almost every active member that sticks out to me based on the above criteria (which is a bit time-consuming given my forum's number of regulars) and will PM them asking them if they'd like to be staff. They get a list of benefits and duties they'll have to uphold and then I send them a sort of 'test' to make sure they're good for the job - which is simply a fake character application with several things wrong with it, and they have to find all of the issues in it and correct them. If they miss anything or mess up a bit, I simply let them know of the changes we would ask members to make, and they're good to go.
As for moderators, they're people who have been around and very active for several months - usually at least half a year - who I feel are very trustworthy and able to help with bigger things than simply checking character applications. Moderators are expected to guide new members more, and to help out with updating lists and other things of that nature, making sure everything's running smoothly when there aren't any administrators online. I also like to discuss with my co-admins who they think would make the best moderators.
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